About Tilted Limited

Tilted Limited was founded in 2002 by Chris, who having left University in 1996 immediately landed a job working with a small Sage Business Partner supporting and developing software for Sage Line 100 (Sovereign). Tilted began by developing small addons for Sage Line 50 and then transitioning to Sage MMS - Chris recognized the growing need for specialized integration solutions as businesses became increasingly digital and interconnected. When Sage MMS evolved into Sage 200, Tilted was already positioned as an expert in the platform, understanding its architecture intimately and identifying the gaps that off-the-shelf solutions could fill.

Throughout our two decades of operation, we've remained focused on solving real integration challenges for Sage 200 users. A pivotal moment came in 2013 when we won the Sage Innovation Award after demonstrating an early prototype of what would eventually become Channels, our flagship e-commerce integration solution. This recognition validated our approach: building practical, reliable tools that address genuine operational pain points rather than developing technology for its own sake.

Over the years, we've built strong relationships with Sage 200 Business Partners and end customers, primarily serving businesses in retail, wholesale distribution, and e-commerce sectors where digital connectivity and automation deliver the greatest operational impact. However, our experience spans diverse industries and business models, giving us broad insight into how different organizations leverage Sage 200 and what they need to succeed. This accumulated knowledge informs every product we develop and every solution we recommend.

From our early days developing for Sage Line 100 to today's sophisticated multi-channel integrations, one principle has remained constant: we build software that makes Sage 200 work harder so businesses can operate more efficiently, accurately, and profitably.

When you contact Tilted Limited, you speak directly to the experienced team members who architect, develop, test, and maintain the software you're using—the same people who understand the codebase intimately, know the platform's intricacies, and can diagnose issues or provide guidance with genuine expertise rather than reading from support documentation. This direct access to our development and technical team fundamentally changes the support experience: questions get answered accurately the first time, complex issues are resolved faster without delays passing tickets between departments, and feature requests or customization discussions happen with the individuals who can assess feasibility, understand your business context, and potentially implement solutions.

We're genuinely invested in your success because we understand that our reputation is built on your operational outcomes. When your Channels integration encounters an edge case with a marketplace API, when your Carriers solution needs to accommodate a unique shipping workflow, or when your warehouse team needs Pack Bench configured differently for your specific processes, we work collaboratively to find solutions that fit your actual business needs. This partnership approach, combined with our 20-year depth of Sage 200 knowledge, means we don't just fix problems—we help you optimize your entire operation, suggesting improvements and efficiencies based on what we've learned from hundreds of implementations across diverse business models.